We recognize that everyone wants to take advantage of our New Customer coupon code and we want you to! However in an effort to be consistent and fair to all traders we limit our new customer coupon codes to a one time use per customer.
As a new customer, you will need to go through our KYC process in order to be verified including providing your email for communications. We always encourage maintaining one primary email in order to avoid delays to your TopTier experience. Each person is verified under a primary account for KYC this can cause discrepancies in our verification and risk process which can result in potential delays in payouts, account verification or other confusion, as we strive to make sure we are thorough in all processes to make sure our traders are getting the best experience possible, and eliminate the potential for for those that could abuse our platform..
In order to help maintain our processes, please read through our policy regarding the new customer coupon use below:
First Offense
A warning will be issued and the customer will be asking to choose one of the options below
Option A: Offer them the option to pay the difference for the active accounts (meaning they would have received percentage of difference) discount on the order), this will enable them keep the accounts and get funded.
Option B: Receive a refund for the active accounts that manipulated the coupon and breach said accounts
Second offense:
The account will immediately be breached and a refund will be issued.
Our intention is to make our trading platform fair for all traders at all times. We continuously issues new promotions and we encourage you to take advantage of them. Please see our promotions page for our latest offers.