Check out this quick flow chart for additional help and some answers to most common questions below!
Q: Have you completed our TopTier Academy?
A: Yes, I have completed the TopTier Academy!
That's great to hear! We hope you enjoyed the course. If you still have not received your 5K account promo code, please make sure you’ve completed the module entitled “Complete this for Your 5K Account”.
A: No, I have not completed the TopTier Academy!
To qualify for a Basic 5K promo code Account, you must complete TopTier Academy. You can sign up [here].
Q: Have you verified your account as directed in the lesson titled “Complete this for your 5K account” and completed all TopTier Academy modules?
A: Yes, I have completed both!
That’s great! We hope you enjoyed the course. Once you verify your account the Promo Code will be generated for you on the bottom of the verification site. You will also receive the Promo Code in your email. To use the Promo Code and complete check out, you must ensure the following:
Make sure you’re signed in to TopTier Trader.
Paste your code in lowercase to the coupon code box.
Complete check out.
A: No, I have not completed both the TopTier Academy and verified my account, or I have only completed one of the two requirements.
To qualify for a 5K account, you must complete both our TopTier Academy and verify your email. You can sign up for the TopTier Academy [here]. Once you’ve completed the Academy, be sure to verify your email using the same email account you used to complete the Academy, as directed in the lesson “Complete this for your 5K account”.
Q: Is your email the same as the one you used for TopTier Academy?
A: Yes, my TopTier Academy email and my verified email are the same!
Awesome! We hope you enjoyed the course. Once you verify your account the Promo Code will be generated for you on the bottom of the verification site. You will also receive the Promo Code in your email. To use the Promo Code and complete check out, you must ensure the following:
Make sure you’re signed in to TopTier Trader.
Paste your code in lowercase to the coupon code box.
Complete check out.
A: No, my Academy email account and verified email account are different.
To receive a promo code for a 5K account, Go back, and fill out the verification again in the lesson titled “Complete this for your 5K account” using your same TopTier Academy email account. If you’ve completed these steps but still haven't received your promo code, please see below.
Q: When verifying your email are you receiving an error message?
A: Yes, I am receiving an error message.
Please wait 48 hours for our system to update. After 48 hours, please try the verification again. No need to contact support before 48 hours have passed.
A: No, I am not receiving an error message!
Awesome! We hope you enjoyed the course. Once you verify your account the Promo Code will be generated for you on the bottom of the verification site. You will also receive the Promo Code in your email. To use the Promo Code and complete check out, you must ensure the following:
Make sure you’re signed in to TopTier Trader.
Paste your code in lowercase to the coupon code box.
Complete check out
Q; Still having issues claiming your 5K Account?
A: Yes, I am still having issues! HELP ME!
Please watch this short walkthrough video.
A: No, I am not having issues claiming my 5K Account.
Awesome! We hope you enjoyed the course. Once you verify your account the Promo Code will be generated for you on the bottom of the verification site. You will also receive the Promo Code in your email. To use the Promo Code and complete check out, you must ensure the following:
Make sure you’re signed in to TopTier Trader.
Paste your code in lowercase to the coupon code box.
Complete check out.
