Once you have completed your payment, it takes less than 5 minutes to process new challenge accounts and get your details sent out.
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If you have not received your account after 5 minutes please make sure to check your spam or promotional folders. If you still have not found your details and have received a confirmed purchase notification, then please contact our support via live chat or email.

Tier 2 account creation however takes 36 - 48 business hours to get completed as an automated account review is done within that timeframe to ensure that there were no violations made on the account.

Please note that you are only to have an account under a single email address. The creation of accounts under multiple email addresses can lead to delays in the issuance of your funded account or a possible ban from the platform.