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Chargebacks Policy

Understand how chargebacks impact your account and what actions are taken when they occur.

Updated over a month ago

๐Ÿ’ณ What Is a Chargeback?

A chargeback occurs when a credit card provider requests a refund on behalf of a customer, typically for a disputed or unauthorized transaction.

At TopTier Trader, filing a chargeback is considered a direct violation of our policies and will lead to immediate account breaches and bans.


๐Ÿšซ Filing a Chargeback Will Result In:

  • โŒ All accounts linked to the chargeback being breached

  • ๐Ÿ’ธ A refund for the amount disputed

  • ๐Ÿ”’ A permanent ban from further transactions on TopTier Trader


๐Ÿ” What If You Paid with Both Credit Card and Crypto?

Payment Method

Action Taken

๐Ÿ’ณ Credit Card

- All credit card-linked accounts breached
- Refund issued
- Banned from future credit card transactions

๐Ÿช™ Crypto

- Crypto-paid accounts remain active
- Can continue using crypto for purchases


๐Ÿ“˜ Key Terms Explained

Term

Description

Breached Accounts

Loss of access to all affected accounts

Refund Issuance

Processed only for the amount involved in the chargeback

Account Ban

Permanent ban from TopTier for initiating chargebacks


๐Ÿ” Why This Policy Matters

This policy protects our trader community from fraudulent activity and upholds a fair trading environment for everyone.

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