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Account Inactivity

What happens if your account becomes inactive or disabled?

Updated over a month ago

⏳ Inactivity Policy

TopTier Challenge and Funded accounts are automatically disabled after 60 days of inactivity.


This countdown begins from the date your account was issued (based on your purchase date).

To keep your account active, simply place at least one trade every 60 days. 📈


⚠️ Important Notes

  • If your account is disabled due to inactivity and has less than 0.5% drawdown remaining, it will be marked as failed and cannot be reinstated.

  • No refunds will be issued for accounts that are disabled due to inactivity — even if no trades were placed.


🛠️ Need to Reactivate?

If your account has been disabled but still qualifies for reactivation:

  1. 📧 Email us at [email protected]

  2. 💬 Or message us via live chat

  3. 🔄 We’ll help issue you a new account if eligible

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